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DC Network has been providing telecommunication services since 1991. located just outside of New York City, DC Network has developed cutting edge services for it's growing and diverse clientele. Yet, it remains committed to old fashioned principles of customer service.

As an agent/broker, DC Network has access to the major networks of AT&T, MCI WorldCom, and Sprint. The formula is simple; the big carriers handle the call traffic and DC Network provides the customer care.

Rather than allow its clients to deal with the oftentimes impersonal treatment of the large companies, with their elaborate automated attendents, DC Network chooses to be the first line of contact for its customers. In this way, the customer is saved from the maze of the auto attendent and will usually speak to a live person on the first call.

Whether the customer is a small residential account or a large commercial account, the treatment is the same. In fact, customer service is so good that DC Network has grown largely as a result of referrals from satisfied customers.

DC Network has always provided the lowest possible domestic rates, but their international service boasts some of the best outbound rates ever offered to other countries. When most other companies were charging peak and off-peak rates, DC Network had flat rates (24/7), which were better than most off-peak rates of the other carriers.

As the telecom market has expanded and grown, especially with the advent of the Internet, so has DC Network. DSL, data T-1s, and web hosting have been added to their family of services.

Another significant service provided by DC Network, is their prepaid promotional phone card programs. DC Network began offering these great inexpensive giveaways to organizations early in 1995, when the market just began to grow in the US. Every year, more and more companies and non-profit groups approach DC Network to start their own program.

The staff of DC Network are trained professionals, who know the industry and keep up with the changes. They welcome inquires from potential clients and respond positively and quickly to current customers' problems or questions. One new US resident said it best: "You (DC Network) are the best thing that's happened to me in the year since I came to the US. Your service is nothing short of outstanding"




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